Accessibility Statement for Milexia Group Website

Website: www.milexia.com 

Statement Date: 27th June 2025 

Last Updated: 1st July 2025 

1. Our Commitment to Accessibility

Milexia Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

2. Conformance Status

We are currently assessing the accessibility of www.milexia.com against the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and EN 301 549 standards. Based on our initial evaluation, we recognise that improvements are needed to achieve full conformance.

3. Standards Applied

This website aims to conform to: 

  • 3.1 EN 301 549 v3.2.1: Accessibility requirements for ICT products and services
  • 3.2 WCAG 2.2 Level AA: Web Content Accessibility Guidelines
  • 3.3 European Accessibility Act (EAA): As implemented in EU member states

4. Assessment Information 

  • 4.1 Assessment Method: Self-evaluation combined with automated testing tools including WAVE and axe-core accessibility scanners 
  • 4.2 Assessment Date: June 2025 
  • 4.3 Assessment Scope: Public-facing pages across all regional websites (milexia.com and regional variants) 

5. Known Accessibility Issues 

    We are aware of the following accessibility barriers on our website and are working to address them: 

    • 5.1 Navigation and Structure 
    • 5.2 Interactive Elements 
    • 5.3 Multimedia Content 
    • 5.4 Visual Content 
    • 5.5 Documents and Downloads
    • 5.6 Mobile and Responsive Design 
    • 5.7 Language and Multi-Regional Features 
    • 5.8 Technical Content 

                  6. Our Accessibility Programme 

                  • 6.1 Assessment Phase (July-December 2025):
                  • 6.2 Comprehensive accessibility audit of all website sections
                  • 6.3 User testing with assistive technology users

                  7. Feedback and Contact Information 

                  We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need assistance accessing any content, please contact us: 

                  • 7.1 Accessibility Feedback: 
                    • 7.1.1 Email: dpo@milexia.com 
                    • 7.1.2 Phone: +44 (0)1256 812222 (UK) / +33 1 69 53 80 00 (France) / +49 7131 7810 – 0 (Germany) +39 02 4817900 (Italy) / +34 917 216 630 (Iberica) / +45 3876 0315 (Nordics).
                    • 7.1.3 Post: Milexia Group, Accessibility Team, Espace Technologique de Saint-Aubin, Bâtiment Mercury II, 91190 – Saint-Aubin, France 
                    • 7.1.4 Response Time: We aim to respond to accessibility feedback within 5 working days. 
                    • 7.1.5 Alternative Formats: If you need information in alternative formats (large print, audio, accessible electronic formats), please contact us using the details above. 

                  8. Enforcement Procedures 

                              If you are not satisfied with our response to your accessibility feedback, you can contact the relevant enforcement authority in your country: 

                              • 8.2 European Union Member States
                                • For other EU countries, contact your national enforcement authority responsible for digital accessibility compliance. Details can be found on your national government websites.

                              9. Technical Specifications 

                              • 9.1 Current Compatibility: 
                                • 9.1.1 Browsers: Latest versions of Chrome, Firefox, Safari and Edge 
                                • 9.1.2 Operating Systems: Windows, macOS, iOS, and Android 
                                • 9.1.3 Assistive Technology Compatibility: We acknowledge that our website currently has limited compatibility with assistive technologies including screen readers (NVDA, JAWS, VoiceOver) and voice recognition software. We are actively working to improve compatibility with these essential accessibility tools as part of our remediation programme. 

                              10. About This Statement 

                              This accessibility statement was prepared on 27th June 2025 and is reviewed and updated regularly. It applies to the Milexia Group website (www.milexia.com) and all regional variations. 

                              • 10.1 This statement was prepared using:
                                • 10.1.1 Self-evaluation assessment
                                • 10.1.2 Automated accessibility testing tools
                                • 10.1.3 Manual testing of critical user journeys
                                • 10.1.4 Review of customer feedback and accessibility reports

                              For questions about this accessibility statement, please contact our accessibility team using the contact information provided above.

                              This statement demonstrates our ongoing commitment to digital inclusion and accessibility for all users of Milexia Group’s digital services. 

                              Our Accessibility Statement is not a legally binding document. It is a declaration of intent by the Milexia Group to enhance our digital presence, in compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and EN 301 549 standards, as stated in the European Accessibility Act (EAA). We acknowledge that our public digital presence requires further accessibility improvements, and we remain committed on making our website accessible and inclusive for all. Our Accessibility Statement is part of an ongoing improvement process and will be updated periodically.   

                              27th June 2025